Epicor Gets an Epic Offer
Epicor Software is one of those companies that, in hindsight, we probably haven’t covered often enough—we certainly don’t play favorites around here, but it’s not always clear why some firms make it...
View ArticleGUEST-BLOG: Stevie Awards for Sales and Customer Service
We weren’t able to attend the awards banquet for the 2009 Stevie Awards for Sales & Customer Service, which took place last night in Las Vegas — but, luckily, we were able to recruit an attendee to...
View ArticleCRM, the Backbone of Brand Loyalty?
Charming Charlie, an American fashion jewelry and accessories retailer that was named International Council of Shopping Centers’ Hot Retailer of the Year in 2010, has hundreds of stores nationwide as...
View ArticleSocial Media Maturity Model: Moving Communication from Dictation to...
By Ryan Zuk, senior media and analyst relations manager, Sage CRM Solutions. Now more than ever, we need to get to know our people better, learn what motivates them, and use this information to create...
View ArticleSocial Media Maturity Model: Information Wants to Find You
By Larry Ritter, senior vice president & general manager, Sage CRM Solutions. CRM magazine's Social Media Maturity Model illustrates how the very nature of exchanging information is changing,...
View ArticleEpicor Gets an Epic Offer
Epicor Software is one of those companies that, in hindsight, we probably haven’t covered often enough—we certainly don’t play favorites around here, but it’s not always clear why some firms make it...
View ArticleGUEST-BLOG: Stevie Awards for Sales and Customer Service
We weren’t able to attend the awards banquet for the 2009 Stevie Awards for Sales & Customer Service, which took place last night in Las Vegas — but, luckily, we were able to recruit an attendee to...
View ArticleCRM, the Backbone of Brand Loyalty?
Charming Charlie, an American fashion jewelry and accessories retailer that was named International Council of Shopping Centers’ Hot Retailer of the Year in 2010, has hundreds of stores nationwide as...
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